customer contact management solutions
You may have heard the term Contact Management Software being used everywhere, not just in the business environment but also in the home and leisure environment; but what exactly is it, and is it still as relevant in today’s Business Management Software as it was when it first emerged?
There really is no mystery to Contact Management Software, and in fact its purpose is very straightforward with a very limited remit. Contact Management Software has evolved and is now usually a part of Customer Relationship Management (CRM) software, but in its simplest form, Contact Management Software is just that – software used to manage your Contacts contact details…..more info
Posted on June 7, 2012, in customer service and tagged Customer Interaction, Customer Interaction Manager, Customer Interaction Solutions, Customer Relationship Manager, Customer Satisfaction, Customer Satisfaction Management, Customer Service Management. Bookmark the permalink. Leave a comment.